Terms and Conditions

Welcome to Tattered Accents. These Terms and Conditions govern your use of our website, services, and specifically our SMS messaging programs. By engaging with our services or opting into our messaging program, you agree to these terms.

1. General Terms

Tattered Accents provides residential homeowners with expert cabinet painting and refinishing services. Our website and services are intended for use by individuals seeking home improvement services in Morris, IL, and surrounding areas.

2. SMS Messaging Program (Tattered Accents Alerts)

Program Description: Tattered Accents offers a text messaging program (“Tattered Accents Alerts”) to provide customers with project updates, estimate information, appointment reminders, and important service notifications.

Message Frequency: Message frequency varies depending on your interaction with our services and the status of your project. You will only receive messages relevant to your inquiries or ongoing projects.

Message and Data Rates: Message and data rates may apply. By opting into our SMS program, you acknowledge that you are responsible for any charges incurred from your mobile carrier for receiving these messages.

Opt-Out Instructions: You may opt out of receiving SMS messages from Tattered Accents at any time. Reply STOP to cancel your subscription. After sending the STOP message, you will receive one final confirmation message acknowledging your opt-out request, and no further messages will be sent unless you re-subscribe.

Customer Support: If you require assistance with our messaging program, reply HELP for help. You can also contact our customer support team directly at 847-406-9767 or info@tatteredaccents.com.

Carrier Liability: Carriers are not liable for any delayed or undelivered messages. Tattered Accents relies on third-party telecommunications networks to deliver messages, and delivery is subject to the effective transmission from your mobile network operator.

3. Privacy Policy

Your participation in our SMS messaging program is also governed by our Privacy Policy. For detailed information on how we collect, use, and protect your data, including your mobile information and opt-in consent, please review our full Privacy Policy. As stated in our Privacy Policy, mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

4. User Responsibilities

By using our services and providing your mobile number, you represent that you are the account holder or have the account holder’s permission to enroll the number in our messaging program. You agree to notify us immediately if you change your mobile number or transfer ownership of your device.

5. Limitation of Liability

Tattered Accents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or messaging program, including but not limited to damages for loss of profits, data, or other intangible losses.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

7. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services or participation in our messaging program after such changes constitutes your acceptance of the new terms.

Contact Information

For any questions regarding these Terms and Conditions or our services, please contact:

Tattered Accents

216 W. Washington St
Morris, IL 60450
Phone: 847-406-9767
Email: info@tatteredaccents.com